Return & Exchange Policy
In the unlikely event that you received a product with a defect or a wrong product, you may return the unworn/unused product to mSimps within 10 business days of receipt of product for a refund or exchange.
To make a return or an exchange, simply email us ([email protected]) with the reason for the return. Returned packages must include: securely packaged merchandise and the original invoice.
Any custom items, discounted and sale items are final sale and are not subject to refund or exchange.
Original shipping costs are not refundable.
Help
Give us a shout if you have any other questions and/or concerns.
Phone numbers:
+233(0)262990588
+233(0)262975266
+233(0)240902389
Email address:
[email protected]
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